Important Disclosures
Government Disclosure
Customer Complaint Policy
We promptly respond to customer complaints, disputes, and issues. Complaints are documented, investigated, and remedial actions are taken swiftly. All complaints are logged and reviewed to ensure we continually improve our customer service. For more information, please contact us at the number provided below.
Opt-Out of Firm Credit Offers
By submitting an application through Rezzy Mortgage, the applicant authorizes Rezzy to opt the borrower out of unsolicited firm credit offers using the OptOutPrescreen service provided by https://www.optoutprescreen.com/. This opt-out request is processed in accordance with the guidelines set by the Fair Credit Reporting Act (FCRA) to help reduce unwanted credit offers.
The applicant understands that this action is a standard part of the application process and is done to protect their privacy and minimize unsolicited offers.
Questions?
Should you still have questions regarding Rezzy’s use of your information, you may contact Rezzy using the below information:
Rezzy Mortgage
2770 W First Street
Suite 20
Prosper, TX 75078
972-777-9820